12 Steps to a Service Oriented Organization

 

(1) Accountability through your actions

 

(2) Be a team player - others are relying on you

 

(3) Be empathetic and respectful of leadership, as well as each other

 

(4) Lead by example with patience and composure

 

(5) Believe in yourself and be open to feedback

 

(6) Always be willing to pitch in

 

(7) Be self-aware and seek to continuously self-improve

 

(8) Be a solution, not a problem

 

(9) Listen first, speak with clarity

 

(10) Have fun, but not at the expense of others

 

(11) Speak wisely, justly and with care

 

(12) Give of yourself compassionately and others will follow

 

Jim Chaaban, ORGL 522

St. Andrews Abbey, Valyermo, CA

Course residency